Question 1

Can we try a class?

Accepted Answer

Of course! We’d love to offer you a free trial class. You can easily request one online, or just get in touch with us, and our Customer Support Team will be happy to help!

Question 2

When can we start? Do we need to wait for the next term?

Accepted Answer

We don’t follow school terms, which means you can get started at any time throughout the year! Our classes are popular, and if there’s no space right away, we’ll add you to our waitlist and let you know as soon as a spot opens up.

Question 3

What should they wear? Do we need to bring anything?

Accepted Answer

We spend as much time on our hands as on our feet, so we recommend wearing comfortable, moveable clothing like activewear - and no shoes or socks. When you enrol, you’ll get your very own Gravity Gym gymnast t-shirt for free! Don’t forget to bring a water bottle. If you’re already a gymnast, be sure to wear your grey or coloured t-shirt to class for added safety!

Question 4

Do we need to stay and watch?

Accepted Answer

If your child is school-aged, you don’t need to stay and watch the class. However, for safety reasons, please make sure they are dropped off and picked up from inside the centre. We have a viewing area available for those who wish to watch, or even catch up on work. We’d love to see you!

Question 5

What happens if we miss a class? Do we need to let you know?

Accepted Answer

We know life can get pretty busy! If you can’t make it to your regular class, just let us know at least three hours before it starts to receive a makeup token. Makeup tokens will be added to your account after the missed class once their coach has marked the rest of the roll. Tokens are valid for three months (90 days) from the date they’re issued.

Question 6

What if my child has an allergy or medical condition?

Accepted Answer

All staff are trained in First Aid and CPR to ensure everyone’s safety. If your child has a severe allergy or needs medication while at Summersalt, please let our team know! We have a dedicated area for this, so our coaches can provide quick assistance whenever it’s needed.

Question 7

How many children are in each class?

Accepted Answer

Below are the maximum class sizes we allow:
 • KinderGym: 6:1 to 8:1
 • GymZone: 8:1
 • Ninja: 6:1
 • Squad: 10:1
We take pride in keeping our class sizes small to ensure every gymnast receives the attention and support they need during their time in the gym.

Question 8

Why two hour classes?

Accepted Answer

Our two hour classes provide gymnasts with the opportunity to explore all apparatus weekly. This extended gym time allows for accelerated progress and includes dedicated time for strength and flexibility training to support skill development. Gymnastics is a sport that typically demands extensive training hours to achieve advanced skills. With over 30 years of program development, we know that our two hour classes are enough for gymnasts to attain high level skills such as flips and saults during their time with us.

Question 9

How do I pay/how do you charge?

Accepted Answer

Our membership fees are processed through monthly direct debit. To enrol in any class, you’ll need to have your credit or debit card (Visa or Mastercard) details saved on file. Fees will be automatically debited on the 15th of each month, or the next business day. A 30-day written notice is required for direct debit or membership cancellations.

Question 10

Are my fees adjusted if we miss a class for a public holiday?

Accepted Answer

Your monthly membership fee remains the same regardless of missed classes. While some months may include 3, 4, or 5 classes depending on the calendar, your fees remain consistent. Our fees are calculated yearly and then divided into monthly payments, which already account for the different weeks and holidays throughout the year.
Your membership fee covers not just the classes, but also the other costs involved in keeping our gym running, like hiring permanent staff, providing specialised programming, and offering extra benefits such as free t-shirts, makeup classes, and Casual Play sessions. These benefits are designed to help our members continue their training and stay on track, even if they miss a class.

Question 11

My child just passed a new coloured level. Do they need to move classes?

Accepted Answer

At Gravity Gym, we teach more than gymnastics! Our classes are thoughtfully designed to also meet your child’s developmental and social needs, ensuring they are continually engaged and challenged. So, when they achieve a new level, they will remain in their current class but will start learning a new set of skills on their journey towards achieving their next coloured t-shirt.

Question 12

Why hasn’t my child passed a new level?

Accepted Answer

Each level typically takes between 6 to 12 months or even longer to complete, depending on the individual child. Our classes are designed to support each child's unique journey, recognising that children develop socially, emotionally, and physically at different rates, which can affect their progress in gymnastics.

Lower levels might be achieved more quickly, while higher levels take more time due to increased difficulty. Higher-level skills require greater flexibility, strength, and coordination. To learn more about your child’s development and progress, we encourage you to chat with their coach before or after class or check out the “evaluation” section through your Gravity Gym account.